It's been a few months since I've downgraded my Netflix account. Even with the double reversal (Qwickster is no more), I still can't justify the increased cost for the streaming option. I am only on the 1 DVD a month plan, and I've had this DVD sitting on my DVD player since April 2011.
Since the streaming content library is nowhere near as good as the DVD library, I decided to stay on the DVD plan. However, seeing as I don't make very good use of that, I may end up canceling my service (yet again) sometime very soon.
I wonder how many others find themselves in my situation. What if Netflix didn't increase prices and put themselves in the spotlight late last year. My guess is that there subscriber base would have continued growing instead of quickly shrinking. The company is in trouble, they know it, and there is still plenty of time to fix it before things get bad.
Here are my suggestions:
I'd be satisfied with only the first two being met, but if you really want to impress me and restore your relationship, the bottom two would be a great start.